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Pricing

Find the best package to fit your current needs!

Pay monthly

Pay yearly

Save up to 30%

Free
$0/month

25 free MAUs included then $2 per MAU

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25 included MAUs
Up to 50 FAQs
1 included admin user
Website chat widget
Ratings and feedback
Analytics
Company branding
Essentials
$49/month
$1.50/MAU
Billed $588 annually
Get started
25% off MAUs
50 included MAUs
Up to 100 FAQs
2 included admin users
Everything in Free
Business messenger add-ons
Business
$98/month
$1/MAU
Billed $1,176 annually
Get started
50% off MAUs
100 included MAUs
Up to 200 FAQs
3 included admin users
Everything in Essentials
Pre-built content add-ons
Best price for value
Enterprise
Ask for a quote
Custom MAUs included
Custom FAQs
Custom admin users
Everything in Business
Multi-lingual capabilities
Custom forms
Custom integrations
  • A Monthly Active User (MAU) is any unique end-user who has one or more meaningful interactions with your assistant per calendar month across any integrations on a service instance (provided each user is tracked with the same identifier).
  • Monthly cost could vary based on MAU usage. MAUs are billed in groups of 25. You are only charged for MAUs if you exceed your plan's included amount.

Compare Plans

Compare the features of each plan and find the one that suites you best.

Free
Essentials
Business
Enterprise
Chat
Price per MAU$2$1.50$1Custom
Included MAUs2550100Custom
Admin users123Custom
Customizable UI
Analytics
Ratings and feedback
Company branding
Coeus Web Chat channel
Slack channel add-on*
Teams channel add-on*
WhatsApp channel add-on*
Custom forms add-on*
Knowledge Base
FAQs50100200Custom
Document discovery capability
Watson Assistant
Pre-built skills add-on*
Multi-lingual add-on*
Custom API integration add-on*
Infrastructure
Dedicated Watson Assistant
Dedicated Watson Discovery
Support
24/7 email support
Customer success team
Support ticketing
Co-creation option**
Design thinking option
  • * An "add-on" is a paid feature and is not included in the monthly/annual price. Add-on's may require additional setup and development.
  • ** Co-creation is an optional add-on where we will offer support in the design and creation of your projects.

Frequently asked questions

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